We want you to love your purchase. If you are not satisfied, you may request a return or refund under the following conditions:

1. Eligibility for Returns

Products must be returned within [7–14 days] of delivery.

Items must be unused, unworn, unwashed, and in original packaging.

Certain items (personal care, hygiene products, customized items, sale items) are non-returnable.

2. Return Process

Contact us at [Your Email/Phone] with your order number.

We will arrange pickup or provide a return address.

Customers may bear return shipping charges unless the product is defective/damaged.

3. Refund Process

Refunds will be issued once the product is inspected and approved.

Refund will be processed via original payment method within [7–10 business days].

In case of COD orders, refunds may be issued as store credit or bank transfer.

4. Exchanges

Exchanges allowed for size or color, subject to availability.

5. Damaged or Wrong Items

If you receive a damaged or incorrect product, notify us within 48 hours of delivery. We will provide a free replacement or full refund.